Quality Assurance - Quality Controller (#CCB261022-8)

Details

Closing Date 2026/10/29

Reference Number CCB261022-8

Job Title Quality Assurance - Quality Controller

Job Category Manufacturing

Company Coca-Cola Beverages South Africa

Job Type Permanent

Location - Country South Africa

Location - Province KwaZulu-Natal

Location - Town / City Durban

Job Description

• Product sampling and laboratory testing

• In-line quality inspection and process monitoring

• Application of food safety and Good Manufacturing Practices (GMP)

• Compliance with KORE and ISO/FSSC standards

• Accurate recording and interpretation of test results

• Identification and reporting of non-conformances

• Support for quality audits and documentation control

• Collaboration with production and quality teams to uphold standards

Key Duties & Responsibilities Product and Process Testing

• Conduct physical, chemical, and microbiological tests on raw materials, packaging materials, and finished goods per testing schedules.

• Perform in-line quality checks on production lines, including CO2, Brix, fill height, torque, crown/crimp integrity, etc.

• Document and escalate non-conforming results to the Senior Lab Quality Assurance Technologist.

Product Quality Compliance

• Ensure products meet Coca-Cola Company (TCCC) specifications and food safety standards.

• Prevent the release of non-conforming products through effective monitoring and communication.

• Support corrective and preventive actions (CAPA) to address quality deviations.

Instrument Use and Calibration Checks

• Operate lab equipment (e.g., pH meters, refractometers, incubators, balances) according to procedures.

• Report calibration deviations and instrument malfunctions immediately.

• Ensure equipment is cleaned and maintained.

Quality System Adherence

• Follow Standard Operating Procedures (SOPs), Good Laboratory Practices (GLP), and Good Manufacturing Practices (GMP).

• Support implementation of FSSC 22000, ISO 9001, and KORE quality systems.

• Maintain accurate and complete quality control records.

Audit and Hygiene Support

• Participate in internal and external audits by providing samples, records, and evidence of compliance.

• Monitor and report on GMP conditions on the production floor and warehouse.

• Conduct environmental and hygiene swabbing when required.

Quality Culture and Team Collaboration

• Promote quality awareness among production teams during routine interactions.

• Assist the lab and production team in troubleshooting quality issues.

Support continuous improvement and knowledge sharing within the quality department

KBI

• % of tests completed on time and accurately

• First Time Quality pass rate (FTQ)

• Incidents of product hold or rejection

• Number of quality non-conformances detected at the line

• Quality documentation accuracy and audit readiness

• GMP compliance levels and hygiene scores

• Instrument uptime and calibration compliance

Skills, Experience & Education Education

• Minimum: National Certificate or National Diploma in Food Technology, Analytical Chemistry, Biotechnology, or related field

• Preferred: Completed tertiary qualification in a Quality or Science-related discipline

• HACCP and ISO/FSSC training is advantageous

Experience

• 1–3 years’ experience in a quality control or laboratory role within FMCG, food, or beverage manufacturing

• Experience working in a certified food safety environment (FSSC, ISO, or equivalent)Exposure to routine in-process and finished product quality testing

Skills

• Basic laboratory testing and sampling techniques

• Understanding of food safety and quality systems (HACCP, GMP, KORE)

• Ability to operate lab instruments and interpret results

• Knowledge of quality documentation and data integrity principles

• Familiarity with test result recording (manual or digital systems)Strong communication and teamwork skills

• Attention to detail and commitment to quality

• Proficiency in Microsoft Excel and WordBasic understanding of non-conformance and root cause reporting

Policy

At Coca-Cola Beverages Africa we are proud to celebrate diversity and we strive to achieve an equal opportunity workplace by being cognisant of affirmative action requirements. It is our policy to be mindful and compliant with all our regional requirements and national laws for those regions. Employment at Coca-Cola Beverages Africa is based solely on an individual’s merit and qualifications directly related to their field of competence. We do not discriminate against an employee or potential employees because race, colour, religion, sex, national origin, sexual orientation, age, marital status, disability and gender identity. ​​​​​​​ At the heart of our recruitment processes is the need to create a value driven experience for all applicants. To all recruitment agencies: Coca-Cola Beverages Africa does not accept agency resumes for roles that we post and make available. Please do not forward any resumes to any Coca-Cola Beverages Africa employees and Talent Teams as we are not responsible for any fees related to unsolicited resumes.