Senior Data Analyst

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talentedSenior Data Analyst to join our team in Cape Town .

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

Why Join TFS:

• Purpose-driven impact: Transform lives through logistics innovation

• Advanced technology: Work with cutting-edge systems in a fast-paced environment

• Career growth: Thrive in an agile space that champions continuous improvement

• Inclusive culture: Your unique perspective drives extraordinary results

• A culture that celebrates individual uniqueness while championing the strength of togetherness.

• Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values.

This position reports to the Head of TFS Analytics.

Your responsibilities can include:

• Building and optimising models and reports using support tools i.e. Looker, Looker Studio, Dataform, Branch Dashboards, Weekly reports to inform operational decisions and drive improvement.

• Creating reports with focus areas for business improvement.

• Building dashboards to be used by the business for exception management.

• Identifying important variables and focus areas in the business.

• Analysing data to answer strategic and operational questions posed by the business.

• Automating data extraction and report update processes.

• Provide information to various stakeholders.

• Data Validation and integrity testing.

• Data Cleansing and data modelling.

• Provide information to various stakeholders.

• Collaborate with TFS managers and Franchise Managers to establish project plans while accounting for the trade-offs between operational practicality and overall performance.

• Provide significant support to TFS according to weekly goals and targeted metrics.

• Use weekly and monthly targets to manage day-to-day performance and inform operations for best impact.

• Regularly review and analyse key metrics in operations to identify root causes and formulate solutions to improve performance.

• Managing customer, branch, driver, and courier feedback into continuous performance improvement processes.

Technical Skills and Tools:

• Have worked with Automation and ETL software.

• Strong experience in building and optimising SQL scripts.

• Have a strong understanding of BI fundamentals.

• Implement version control using GIT.

• Implement continuous integration and continuous deployment (CI/CD) pipelines.

• Write technical documentation for APIs and libraries.

• Implement analytics and tracking features in applications.

• Design and implement database schemas.

• Optimize database queries and indexes for performance where needed.

• Implement error handling and logging mechanisms.

• Estimate story points and task durations for sprint planning.

• Demonstrate a willingness to learn and adapt to new technologies.

Attributes required:

• Solutions-oriented, can-do attitude and high energy.

• Strong analytical and critical thinking, using data to inform decisions.

• Ability to identify areas of improvement in current processes.

• Ability to use logic and common sense to arrive at conclusions.

• Passion for understanding ambiguous, complex problems and driving high quality, innovative, clean solutions.

• Highly structured thinker with strong attention to detail.

• Ability to handle multiple competing priorities in a fast-paced environment.

• Must have exceptional communication skills to help deliver insights to diverse stakeholders.

• Detail oriented, outcome and process focused.

• Willingness to learn and personal desire to keep up to date with technology and process.

• Comfortable with change and excellent team player.

Qualifications and experience:

• Bachelor’s degree or Advanced Diploma in Engineering, Information Systems, BCom Computer Science or similar degree and 3 years experience in a BI, Data, Engineering role within a fast-paced, product-led, and growth-focused organisation, playing a key role in data gathering, data analysis and helping the team make data based decisions.

• In the event the candidate does not have a Bachelor’s degree or Advanced Diploma in Engineering, Information Systems, BCom Computer Science or similar then a relevant Higher Certificate and 6 years relevant experience in a BI, Data, Engineering role within a fast-paced, product-led, and growth-focused organisation, playing a key role in data gathering, data analysis and helping the team make data based decisions.

• Strong hands-on experience with SQL, ETL pipelines, Google BigQuery, AWS, Looker Studio, and Python.

• Automation - Cron Scheduling (Custom or 3rd party software scheduling).

• High level of proficiency with MS Office packages with proven advanced proficiency in Excel / Google Sheets, Docs & Slides.

• Experience with large datasets and optimisation on digital platforms.

• Retail or e-commerce and Supply Chain industry experience is beneficial.

**Be part of the extraordinary. Be part of TFS. **

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.